Frequently Asked Questions (FAQ’s)
Getting Started
How do I begin?
Getting started with FlippedT is completely free and easy:
- Create an account at no cost
- Access all our free programs and quizzes immediately
- Explore our YouTube content and Reading Room basic program
- Take our free assessment quiz
- Enroll in paid courses only when you’re ready
- No obligation to purchase anything
How do I know which program is right for my child?
We recommend starting with our free assessment quiz to determine your child’s current level and needs. Based on the results, we’ll recommend the most suitable learning pathway. Many students begin with our free YouTube content or Reading Room program to build foundational skills before progressing to more advanced courses.
Learning Expectations
How quickly will my child see improvement?
It’s important to understand that language learning is a journey that requires commitment and time:
- There are no quick fixes or instant solutions
- Language is a skill that needs to be learned and then practiced consistently
- Improvements happen gradually as understanding deepens
- Last-minute preparation just before tests or exams will not yield significant results
- Our courses are designed for steady, systematic progress over time
- Each step builds on the previous one to ensure thorough understanding
Do you guarantee improved results?
While we provide comprehensive support and learning opportunities, we cannot guarantee specific results because:
- Success depends heavily on the student’s dedication and effort
- We can provide the tools, guidance, and support, but the student must do the work
- Regular practice and engagement with the material is essential
- Progress varies from student to student
- We believe in honest, sustainable learning rather than quick fixes
About Our Programs
What ages or grades do your programs cater to?
Our programs are designed for learners from grade 4 to 12. They’re particularly helpful for:
- Students in grades 4-8 building foundational English skills
- High school students (grades 10-12) who need additional language support
- Second, third, or fourth language English speakers
- Anyone looking to improve their English comprehension and skills
Can FlippedT help students who need to rewrite their Grade 12 English examinations?
Yes! We specifically support students who need to rewrite their Grade 12 English examinations. Our programs are designed to:
- Help identify and address gaps in your English knowledge
- Build confidence through systematic learning
- Provide structured preparation for the exam
- Offer targeted support for specific areas of difficulty
- Give access to prescribed literature study materials
How does the support program work for Grade 12 rewrites?
We offer:
- Access to our comprehensive online courses covering all aspects of the Grade 12 curriculum
- Detailed study of prescribed literature works
- Practice with past exam papers
- Focus on exam techniques and strategies
- Regular assessments to track progress
- Access to all our free resources while preparing
When should I start preparing for my rewrite?
We recommend starting as early as possible to allow time for thorough preparation. This gives you the opportunity to:
- Build strong foundational skills
- Work through all prescribed materials systematically
- Practice extensively
- Address any challenges well before the exam
- Gain confidence through proper preparation
Remember, it’s never too late to try again – we’re here to support your journey to success in English.
How does online learning work at FlippedT?
Our online courses are structured for maximum flexibility and effectiveness:
- Students can learn at their own pace
- Interactive quizzes provide immediate feedback
- Progress is tracked systematically
- Content can be revisited as often as needed
- Support is available when required
What makes FlippedT different from other online learning platforms?
FlippedT’s unique approach focuses on:
- Building strong foundations before tackling advanced work
- Systematic language skill development
- Integration of fun, engaging content (like using “Charlie and the Chocolate Factory” to teach grammar)
- Comprehensive support for prescribed school works
- Free entry-level programs to ensure accessibility
Parent Access & Communication
How do parent accounts work?
Parent accounts give you convenient access to monitor your child’s learning journey:
- Contact us to set up your parent account
- We’ll help create your profile and manually link it to your child’s account
- Each parent account is securely linked only to their own child’s work
- Access your dashboard anytime to check progress
What can I monitor through my parent account?
Parent accounts provide comprehensive oversight of your child’s learning:
- View detailed gradebook entries
- Monitor completed activities
- Track progress through courses
- See time spent on different modules
- Access assessment results
How do I communicate with FlippedT?
We maintain an open-door policy for all communication:
- Contact us anytime with questions
- Share suggestions for improvement
- Request additional support
- Discuss your child’s progress
- Raise any concerns
We value parent input and are committed to supporting both you and your child throughout the learning journey.
Course Progress and Support
We maintain an open-door policy for all communication:
- Contact us anytime with questions
- Share suggestions for improvement
- Request additional support
- Discuss your child’s progress
- Raise any concerns
We value parent input and are committed to supporting both you and your child throughout the learning journey.
Course Progress and Support
What happens if my child gets stuck in a course?
Our courses are designed to ensure mastery of each skill before moving forward:
- Students must complete each topic before progressing
- If your child is stuck on a specific topic, contact us
- We can arrange a one-on-one session to identify and address the problem
- Our team will provide additional support and resources as needed
Can my child take multiple courses simultaneously?
Yes! However, we recommend:
- Starting with foundation programs if needed
- Following our suggested course progression
- Not overloading with too many courses at once
- Consulting with us for personalized advice
How long does each course take to complete?
Course duration varies depending on:
- The specific program or course
- Your child’s pace
- Starting skill level
- Learning goals
- Time dedicated to studies
Technical Requirements
What technical requirements are needed to access the courses?
Students need:
- A reliable internet connection
- A computer, tablet, or smartphone
- Basic computer skills
- A quiet space for learning
Payment & Course Access
Which programs are free and which are paid?
We offer several free resources:
- Our YouTube channel
- The Reading Room basic program
- Initial assessment quiz
- Account creation and basic access
Paid programs include:
- Reading Room Plus
- Prescribed work courses
- Skills development courses
- Premium support services
What is your refund policy?
We don’t offer refunds for course purchases because:
- We provide extensive free resources to try our teaching approach
- You can explore our platform and teaching style before making any purchase
- If you accidentally purchase the wrong course and have completed less than 5% of it, we can switch you to the correct course
- We encourage trying our free content first to ensure our teaching style suits your child
Do you provide support for school assignments and exam preparation?
Yes, our courses are designed to support school curriculum requirements. The prescribed work courses specifically prepare students for their school assessments and exams.